Shipping

Shipping

We are an export-specialized company that has sold many beauty and medical devices throughout the Eurasian continent, including Europe, the Middle East, Southeast Asia, and East Asia for the past five years.
Based on the experience of exporting beauty medical products throughout the Eurasian continent for the past 5 years, We knows how to safely deliver products to their destinations.
Contact our Customer center and our expert will help you choose the most convenient shipping method for your country.

Our online store allows you to select the courier service you want during the ordering process, and you can check the shipping cost for each courier service according to the order.
Check your country's customs service rules and regulations, and choose the most suitable way to receive your products.

Shipping Services available

• FedEx International Priority

• DHL Express Worldwide

Shipping begins within 1~3 days from the date your order has been credited to our bank account.
Delivery time varies depending on the courier service you choose.
You can use the real-time delivery tracking service on the Order list page as soon as delivery begins, so please take advantage of it.

Lost or Delayed Deliveries

If your package gets stopped at customs, you can contact your local customs office to pay the tax and receive your package.
In order to reduce the situation where goods get stuck in customs, you can divide the items into two or three shipping destinations in our online store when you place an order.
In general, it is safe to allocate a product composition within the volume of 25cm x 25cm x 25cm to one address.

If your package is lost due to a shipping accident or cannot be tracked, our customer supporter will do his best to find your package.

Cancel & Returns policy

You can cancel your order to contact us from the time you complete your order until delivery begins.
As soon as delivery begins and the waybills is issued, it will be considered a return, not a cancellation.

In this case, if you request a return through Order Inquiry, we will inspect the problem, then definitely solve it and refund it.

We will give you a 100% refund in the following cases

• If there is a manufacturing defect in the product.
• If you receive a product that is different from what you ordered.